Sophie is the Practice Manager at the Lightner Centre, bringing over eight years of experience in medical administration, including four years in dedicated practice management roles across GP clinics and psychology practices. With a strong background in accounts management and front-line medical reception, Sophie offers a comprehensive understanding of the operational and interpersonal dynamics that support effective healthcare delivery.

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Throughout her career, Sophie has developed a reputation for being empathic, energetic, and results-oriented. Her leadership is driven by a commitment to fostering strong team culture, improving administrative systems, and ensuring high-quality patient experiences. She thrives in dynamic environments and is confident in managing diverse teams and complex situations.

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In addition to her professional experience, Sophie holds a Bachelor of Science with a major in Environment and Sustainability and a minor in Psychology. This academic foundation enriches her approach to leadership, combining analytical thinking with insight into human behaviour and mental wellbeing.

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As a Dementia Australia Advocate, Sophie is deeply passionate about supporting individuals and families affected by cognitive decline and health-related challenges. This advocacy reflects a broader commitment to inclusive and compassionate care, which is a cornerstone of her management philosophy.

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Sophie continues to pursue opportunities for professional growth, with a particular focus on enhancing leadership capabilities and administrative excellence. Her motivation to drive outcomes and cultivate strong professional relationships contributes to the overall success and positive culture of The Lightner Centre.